How You Should Go About Conducting DNS Troubleshooting for Your Sites
DNS is an acronym for Domain Name System. The internet uses it to convert alphabetic names to IP addresses. Your internet service providers use this address to connect to your website. A website address can be accessed worldwide by 13 root serves. Internet Corporation for Assigned Names and Internet Assigned Numbers (IAA) are some of the root servers used.
In most cases, your DNS settings should not have a problem and should work out fine. However, there are times when there are issues that need to be resolved in regards to your DNS. When this happens, you need to find an effective troubleshooting strategy to help you resolve these issues.
When you have issues with your DNS, it can lead to a significant amount of downtime for your website. The downtime can lead to loss in traffic and revenue from your site. Below are some of the things you need to know in regards to DNS issues and solutions.
Your host, registrar and you are most likely to be the source of your DNS issues. Make sure to check issues within these three points when troubles shooting. This makes DNS troubleshooting quite easy.
You have a DNS issue when you get a notification that your DNS server is not responding. When you get the message check between your, host, registrar and yourself to find the origin of the issue. Your device and ISP could also be the problem.
The issue can also be caused by problems with the nameservers. to increase load time, most sites use third party DNS services. Downtime can be cause by such hosts.
When you are not sure where the problem lies, you can go online to identify the error. In this case, open DNS cache check. The problem will be checked world wide and a report provided.
After you are sure that the problem is not caused by your modem, router computer or ISP, you can identify other options. When you rule out, these paths, you then confirm it is a DNS error. When you are sure, you can start DNS troubleshooting.
The information of your name should be double checked if you have recently changed nameservers. If you have switched to third party services like cloudflare, this can be equally important. Check your nameservers if you have also recently changed to hosting services or switched registrars.
Your IP address needs to be correct. Confirm that your IP address matches from your DNS. Should there be a mismatch, contact your host plan provider.
Sometimes, your problem may not be a DNS problem and you need to rule out other downtime problems before you confirm it is DNS. You cannot do much if there is a problem with your host server. Simply waiting for connection to go back online is all you can do.